ISO Certification: An Introduction

Abstract

All the organizations now face competitions from global marketers. There is a continual need to prove the quality / superiority of the goods and services provided to the customers to compete in the present global market. The ISO 9000 enrollment assists the organization in arising and maintaining a competitory advantage over the non-ISO 9000 evidenced firms. The ISO 9000 certification and the training programs evidently help the establishment in meeting its quality objectives, but the ISO 9000 certification is a one-time, non-reoccurring event.

Keywords: Total Quality Management, Standard Quality, Standardization.