Software Quality Assurance: A General Introduction

Abstract

Quality can be assessed either for quality of aim or for quality of conformity. Quality of conception pertains to the characteristics defined for an item by the designer, when quality of conformance is the grade to which design specifications are adopted during production. With respect to software, quality of design refers to requirements, specifications and System designs, as quality of conformance centers on implementation on the basis of requirements and demonstrated goals.

Keywords: Quality, Management, Complain, Software Industry.