SACHIN KUMAR. ISO Certification: An Introduction. JOURNAL OF BUSINESS MANAGEMENT & QUALITY ASSURANCE, [S. l.], v. 1, n. 1, p. 12–18, 2023. Disponível em: http://journal.swaranjalipublication.co.in/index.php/JBMQA/article/view/391. Acesso em: 9 dec. 2025.