1.
Bharti Rawat Fonia, Diksha Srivastava. Service Quality Assurance and Customer Satisfaction. JBMQA [Internet]. 2023 Aug. 26 [cited 2026 Apr. 19];1(1):19-24. Available from: http://journal.swaranjalipublication.co.in/index.php/JBMQA/article/view/397